ListenLayer allows you to easily capture URL parameters such as the Facebook Click ID. We’ll parse them out into the data layer so you can write rules to easily store them in the user’s browser. Then you can retrieve the click IDs when critical actions occur, such as form submissions or chats.
How to Capture & Store the Facebook Click ID for the Conversion API
Capturing clicks IDs, such as FBCLID (the Facebook Click ID) from your advertising URLs is critical to power the conversion API. Many marketers and analytics professionals attempt to capture these IDs but fail to properly store and retrieve them in a reliable manner. ListenLayer makes this easy by allowing you to write rules to identify, store, and retrieve the click IDs when you need them. In this use case, we walk through a detailed configuration example to store click IDs and capture them when critical activities occur on your website.
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Use ListenLayer To Get and Use the Fbclid
Steps & Code Examples
Step 1: Understand the Overall Process to Capture & Use FBCLID
Step 1: Understand the Overall Process to Capture & Use FBCLID
Ensure that you understand the overall process of capturing and using the Facebook Click ID. First, we’ll get the “fbclid” parameter from the URL using ListenLayer. Second, we’ll store the value in the user’s browser (allowing it to persist as they browse the website). Next, we’ll retrieve the fbclid value from the cookie or local storage and push it back into the data layer during critical actions. Finally, we’ll capture the fbclid in a hidden field during a form submission.
Step 2: Get FBCLID from the URL
Step 2: Get FBCLID from the URL
Turn on the URL Parameters Listener so that the FBCLID will be parsed and pushed into the data layer automatically. Once it’s in the data layer, we can do anything we want with it inside ListenLayer.
Step 3: Create a Cookie or Local Storage Key for the Facebook Click ID
Step 3: Create a Cookie or Local Storage Key for the Facebook Click ID
Under Browser Storage Variables, create a new cookie or local storage key that you will use to save the fbclid. We cannot simply capture it from the URL and use it, rather we must store it in the browser so that it will persist across pages and sessions from the user.
In the following step we will write a rule to actually save the fbclid value into the browser based on a data layer rule.
Step 4: Write a Browser Storage Rule Inside ListenLayer for FBCLID
Step 4: Write a Browser Storage Rule Inside ListenLayer for FBCLID
We can now write a simple browser storage rule that focuses on the existence of FBCLID in your URL parameters (as they are parsed into the data layer). If this occurs, we are going to store the value into the Local Storage Key or Cookie that we created in the previous step.
Step 5: Test to Ensure that the FBCLID is Being Stored
Step 5: Test to Ensure that the FBCLID is Being Stored
After publishing your changes, we recommend testing to ensure that the FBCLID is actually being stored. Visit your website with the ?fbclid=12345 parameter on your URL. Then “Inspect Element,” navigate to Application and find your key.
Step 6: Identify Critical Actions Where You Want to Capture FBCLID From the Browser
Step 6: Identify Critical Actions Where You Want to Capture FBCLID From the Browser
We need to think about the critical actions when we want FBCLID to be captured with our other data. Now that we have the FBCLID in browser storage, as the user interacts with our website we can easily push it back into the data layer (it’s best to always centralize using the data layer! – it allows for consistency and monitoring). In this case we are going to push FBCLID back into the data layer every time a form loads or is submitted on our website. You can use chat, eCommerce, or other critical actions as well.
Step 7: Push the FBCLID Back Into the Data Layer
Step 7: Push the FBCLID Back Into the Data Layer
When our critical actions occur, we will simply push the FBCLID back into the data layer. Here you can see we have a custom data layer variable called user_fbclid (we created this inside of ListenLayer) and we are going to push the fbclid from the browser storage into this when our rules are met from the previous step.
Once the FBCLID is back in the data layer, we recommend capturing it with other data such as custom GA4 events. You can also move to the next step and see how to capture it via hidden fields into your CRM.
Step 8: Create a Hidden Field On Our Forms
Step 8: Create a Hidden Field On Our Forms
Create a hidden field on all of your forms – you will use it capture the fbclid. ListenLayer will push the Facebook Click ID into this field based on rules you create and manage in the platform.
Pro Tip: You can write a monitoring rule to identify any forms on your website that are missing the hidden field!
Step 9: Identify The Hidden Field Globally Using a CSS Class
Step 9: Identify The Hidden Field Globally Using a CSS Class
Create a unique CSS class for your hidden field. You don’t need to have actual styles for this class, the class is used to identify the field across forms, which is not always required. Some forms systems generate unique fields for each form, making it hard to globally identify a single hidden field unless we unify the with a common identifier.
Here we are putting the string “user_FBCLID” into the class field. In the next step we will write a rule to always push the FBCLID into any field with this class.
Step 10: Use ListenLayer to Populate the Hidden Field
Step 10: Use ListenLayer to Populate the Hidden Field
Inside of ListenLayer, we can create a rule to populate hidden fields on any form of our website. We’ll write the rule to push the fbclid from browser storage into the hidden field based on the css class we created in the previous step. ListenLayer will find any “input” element (field) that exists inside an HTML node containing this class.
Critical Screenshots
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